Return & Refund Policy – Canvas Wall Art Products
We want you to have a great experience with your purchase. Please review the return and refund guidelines below:
1. Eligibility for Returns
- Returns are accepted only for damaged, defective, or incorrect items.
- Requests must be raised within 48 hours of delivery.
- The product must be unused, in original packaging, and in the same condition as received.
2. Non-Returnable Items
- Customized or personalized canvas prints.
- Items purchased during clearance or special sales (unless damaged/defective).
- Minor color variations due to screen differences are not considered defects.
3. Return Process
- Send an email to Vardaandecor@gmail.com with:
- Order details
- Clear photos/videos of the issue
- After verification, return instructions will be shared.
- Do not ship the item back without approval.
4. Refund Policy
- Refunds are processed only after the returned item is received and inspected.
- Approved refunds will be issued to the original payment method within 5–7 business days.
- Shipping charges (if any) are non-refundable unless the issue is from our side.
5. Replacement Option
- If eligible, a replacement will be offered instead of a refund, based on availability.
6. Damaged in Transit
- If the product arrives damaged, report within 48 hours with proper proof.
- Claims made after this period may not be accepted.
7. Order Cancellation
- Orders can be cancelled within 12 hours of placement.
- Once processed or shipped, cancellation is not possible.
For any assistance, please contact Vardaandecor@gmail.com.